Faq

Impala Shuttles Cancellation Policy. Faq

Impala Shuttles Faq. Customers can cancel a reservation at any time up to 3 days before the scheduled pickup for a full fare refund using the website, mobile website. For reservations made via phone, the booking fee is non-refundable.

Cancellations can also be made by calling +254 710 354 845. Impala Shuttle will not provide a refund if the reservation is cancelled or changed less than 24 hours prior to pick-up time, or in the event of reservation abandonment.

This includes bookings made within two hours of pickup time. Flight Cancellations and Delays Due to Airlines.

Failure to contact Impala Shuttle with flight cancellation or delay information in a timely manner may be considered reservation abandonment and may result in forfeiture of fare.

Reservations impacted by airline delays and cancellations may qualify for refund when a replacement reservation is made.

Terms and Conditions

Ticket fare for persons left behind due to late coming is non-refundable. No refunds will be made to passengers left behind.
Ticker valid only for date indicated and time of travel, unless changes notified 24 hrs. prior.
Reporting Time: 30 minutes before departure.
The Company will not be responsible for any luggage left behind.
Ticket is non-transferable.
Please note that maximum time allowed for Namanga Border crossing Formalities is 20 MINUTES only.
Open ticket is valid for 3 months only.
All our tickets are Electronic either printed or Soft Copy.

Luggage and Personal items

Customer is responsible for properly specifying the correct amount of luggage he or she intends to bring onto the Operator vehicle during reservation. Failure to specify in advance may result in additional fees or the need for an additional vehicle, or the inability of the company to service the reservation.

Transporting large items, such as luggage, may result in scratches, dings, and nicks. Impala Shuttles and Operators are not responsible for damages such as broken pull handles/straps, broken wheels or feet, or damages that are incurred as a result of over-packing, items packed improperly, or fragile items.

It is the customer’s responsibility to ensure any belongings kept with customer is securely packed and fastened, and that any breakable items are properly packaged while using the Operator’s transportation service. Customer must report significant damage to any personal items during use of the Operator’s transportation service immediately to the Operator.

In terms of lost Items, Passengers are responsible for their own luggage and any items placed by themselves or the Operator in the vehicle. Neither Impala Shuttle nor Operators assume liability in the event of damage, loss or theft of any such property and will not be responsible for losses incurred, including but not limited to, loss of future profit, potential income, and additional expenses or losses incurred as a result of lost or stolen baggage or personal property.

Privacy Policies

Your privacy is important to us. Our Privacy Policy is incorporated in this agreement and subject to these Terms and Conditions. At Impala Shuttles, we are committed to protecting your privacy. We use the information you provide to secure your reservation. At some point in the future, we may use the information we collect to occasionally notify you about important functionality changes to the Websites, new Impala Shuttle services, and special offers we think you’ll find valuable.

Arusha Taxi Nairobi JKIA Airport to Arusha airport transfers, Arusha taxi service. Arusha Shuttle, minibus and Arusha bus. Nairobi Shuttles to Arusha. We provide you a simple 24 hrs. step-by-step transfers booking process with online payments, that allows you 100% accurate prices for private taxi, private Minibus, private minivan, Private Shuttle, private bus, Coach or other private hire

Kenya -Tanzania shuttle buses Nairobi Arusha Moshi Marangu hotels transfer services via Namanga border, private shuttles transfers to Kilimanjaro from Nairobi airport JKIA and city centre hotels – Shuttle bus from Nairobi to Arusha, Moshi Hotels to Jomo Kenyatta Airport and Kilimanjaro International Airport

Private shuttle bus hire Nairobi Arusha Moshi Marangu. … Nairobi airport private transfers to Tanzania KIA and all airport transit taxi to city center. private Shuttle charters service (22 seats) Marangu Shuttle V.I.P luxury charter bus ( 40seats)

private shuttle arusha nairobi. private shuttle arusha nairobi private shuttle arusha nairobi Impala shuttles we offer private shuttles transfers for large groups or individuals we do pick at door steps central point. TRIP From Nairobi Arusha Moshi and Marangu Shuttles leave from both Arusha and Nairobi a

and using an outfitter in Arusha, have them arrange the private transfer from Nairobi.Most Tanzanian outfitters work with one in Kenya and they’ll coordinate the pick-up in NBO for drive to Arusha. Cost can be from $300-$400 one-way. Drive time is about the same as if by bus… maybe 30/min shorter.

Private Transfer Nairobi Arusha. Private Transfer Nairobi Arusha You May arrive later than 8.00am for Nairobi Moshi shuttle there is an alternative. You board 2pm Shuttle bus Nairobi to Arusha (25US$ per person) then a private transfer to Moshi (private transfer is 100US$ for a car 1-3 pax) Transfers Nairobi to Namanga Border and jkia Namanga Arusha Taxi Nairobi JKIA

Nairobi Arusha Moshi Marangu private shuttle bus. Nairobi Namanga Arusha Moshi Marangu Private luxury shuttle bus transfer shuttles from Park side Silver springs Jomo Kenyatta International airport JKIA transfers Mezzaluna Impala hotel Bella luna Marangu Kilimanjaro.

Nairobi Arusha Shuttle is a shared luxury shuttle bus transfer service between Kenya and Tanzania allowing online ticket booking and private car hire and rental for comfortable transfers.

Nairobi

Before you book

How do I make a booking on your website?

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What information do I need in order to book?

I cannot find a route I want to book. What to do?

How do I pay for my transfer?

Can I book a transfer with more than one stop?

Before you travel

What luggage entitlement will I have?

Where will I meet the driver when I arrive?

What happens if I can’t locate my driver?

My group size has changed, can I choose another vehicle?

How long will the transfer take?

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