Arusha Contact Impala Shuttle – Your Trusted Gateway to Nairobi, Moshi & Beyond
Looking to book a reliable, comfortable, and affordable shuttle from Nairobi to Arusha, Moshi, or Marangu? Arusha contact Impala Shuttle is your direct line to daily luxury transfers, private charters, and airport pickups across Kenya and Tanzania. With a fully staffed office in Kijenge, Arusha, we offer instant booking, 24/7 support, and free hotel pickups from Parkside Hotel, Silver Springs, JKIA, and over 20 major Nairobi hotels.
Whether you’re a solo traveler, family, corporate group, or safari adventurer, Arusha contact Impala Shuttle ensures a safe, punctual, and enjoyable journey via the Namanga border. Call, WhatsApp, email, or visit us today — your East African adventure starts here.
Main Contact: +254 710 354 845
Arusha Office: Kijenge Supermarket Area (near Impala Hotel)
Book your trip now
The Story Behind Arusha Contact Impala Shuttle
Impala Shuttles was founded in Nairobi with a simple mission: to make cross-border travel between Kenya and Tanzania as effortless as a savannah sunset. Starting as a small operation serving safari enthusiasts, it has grown into a full-service provider with offices in Nairobi and Arusha, specializing in daily shuttles that connect bustling Nairobi to the serene landscapes of Arusha and the Kilimanjaro foothills of Moshi. The Arusha office, strategically located in Kijenge—a vibrant neighborhood known for its markets and proximity to safari routes—serves as the nerve center for Tanzania-bound travelers.
What sets Arusha contact Impala Shuttle apart is its unwavering focus on passenger comfort and reliability. Our 25-seater luxury coaches aren’t just vehicles; they’re mobile sanctuaries with air conditioning, complimentary bottled water, USB charging ports, and a curated playlist of East African tunes to enhance the 5-7 hour journey. Drivers, all licensed with public permits and trained in border protocols, arrive 15 minutes early at pickups like Parkside Hotel or JKIA, ensuring you never miss a beat. Whether you’re crossing Namanga border for a day trip or heading to Marangu for a multi-day climb, Arusha contact Impala Shuttle handles the details so you can focus on the destination.
Why Choose Arusha Contact Impala Shuttle?
When you contact Impala Shuttle in Arusha, you’re not just booking a ride — you’re partnering with a locally rooted, passenger-first transport company with over 10 years of cross-border expertise.
Here’s what makes Arusha contact Impala Shuttle the preferred choice for thousands of travelers
- Daily Scheduled Departures: Two shuttles daily at 07:00 AM and 01:30 PM from Nairobi
- Free Pickups in Nairobi: Complimentary collection from any hotel within 3km of main pickup points
- Modern 25-Seater Fleet: Air-conditioned, Wi-Fi-enabled, with music, USB ports, and reclining seats
- Professional Chauffeurs: Fully licensed, border-trained, and fluent in English & Swahili
- Real-Time Support: 24/7 emergency line, live driver tracking, and instant confirmations
- Transparent Fares: No hidden charges — pay via M-Pesa, card, or cash
- Eco-Friendly Operations: Regular vehicle maintenance and low-emission standards
With Impala Shuttles, your private transfer from Arusha to Moshi—or beyond—is designed to fit your unique travel needs.
Comprehensive Contact Information for Arusha Contact Impala Shuttle
Reaching Arusha contact Impala Shuttle is straightforward, whether you’re in Arusha, Nairobi, or halfway around the world. Our multi-channel support ensures quick responses—typically within 5 minutes for WhatsApp inquiries.
Arusha Office Details
Full Address: Brac Headquaters offices around , Simeon Road Nairobi Arusha Shuttle Bus Office-Arusha – Tanzania TEL: +255769333105 / +2557477333 311 / +255 768 069 222
Phone & WhatsApp: +254 710 354 845 (Primary line for Tanzania and Kenya)
Alternative Phone: +254 727 377 771
Email: [email protected] (General inquiries);
Office Hours: 6:00 AM – 10:00 PM daily (After-hours emergencies via WhatsApp)
Facilities: Dedicated booking counter, free Wi-Fi, comfortable waiting lounge with complimentary coffee, secure payment terminal (M-Pesa, card, cash in USD/TZS), and a live digital departure board displaying real-time shuttle updates.
The Arusha office is more than a contact point—it’s a traveler’s hub. Staffed by multilingual locals (English, Swahili, French, German), it offers on-site ticket printing, route maps, and even safari booking referrals. If you’re in Arusha, it’s worth stopping by for a quick consultation before your trip.
Nairobi Office Support
For Nairobi-based travelers or those needing backup:
- Address:Patkside Hotel, Monrovia St, Jevanjee gardens, Nairobi, Kenya
- Phone & WhatsApp: +254 710 354 845 (Same as Arusha for seamless coordination)
- Email: [email protected]
- Hours: 6:00 AM – 7:00 PM (24/7 emergency line available)
24/7 Emergency Hotline
Flight delays, lost luggage, or sudden changes? Our dedicated emergency line (+254 710 354 845) operates round-the-clock. We track JKIA and KIA flights in real-time, adjusting pickups without extra charges for delays up to 60 minutes. Whether it’s a Namanga border snag or a last-minute group addition, our team resolves issues swiftly.
Booking Process: How to Contact Impala Shuttle in Arusha
Getting started with Arusha contact Impala Shuttle is simple and secure. Our online system and direct channels ensure bookings in under 5 minutes.
Step-by-Step Booking Guide
- Choose Your Route: Select from Nairobi to Arusha ($30, 5 hours), Moshi ($35, 6.5 hours), or Marangu ($80, 7 hours). Daily departures at 07:00 AM and 01:30 PM; returns from Arusha at 06:00 AM and Moshi at 10:00 AM.
- Specify Pickup: Free from JKIA, Parkside Hotel, Silver Springs, or 20+ other Nairobi hotels within 3km (e.g., Hilton, Serena, Intercontinental). In Arusha, pickups from Impala Hotel or Kijenge Supermarket.
- Contact Us: WhatsApp +254 710 354 845 with your details (date, route, passengers, special requests like child seats or extra luggage trailers).
- Confirm & Pay: Receive instant confirmation with driver name, vehicle plate, and payment link (M-Pesa, card, or cash on arrival).
- Travel: Chauffeur arrives 15 minutes early; enjoy AC, Wi-Fi, and complimentary water.
For private transfers (saloon cars $150 for 1-4 pax, minivans $250 for 5-8 pax), email [email protected]. Safari 4×4 Landcruiser hire with driver/guide starts at $180/day—perfect for Serengeti or Ngorongoro.
Services Available Through Arusha Contact Impala Shuttle
Arusha contact Impala Shuttle offers a full suite of transport solutions, from daily shuttles to customized charters.
Daily Luxury Shuttle Bus
Fleet: 25-seater AC coaches with reclining leather seats, Wi-Fi, USB ports, onboard music, and complimentary water.
Luggage: 1 large bag (23kg) + 1 hand luggage per passenger; trailers for extra gear like climbing equipment.
Borders: Seamless Namanga crossing with driver assistance (30-45 minutes, $50-100 visa fee in cash; e-Visa recommended).
Private Transfers
| Vehicle Type | Capacity | Price (One-Way) | Ideal For |
|---|---|---|---|
| Saloon Car / SUV | 1–4 pax | $150 | VIPs, couples |
| Minivan | 5–8 pax | $250 | Families, small groups |
| VIP Van | 9–14 pax | $350 | Corporate teams |
Door-to-door service with flexible scheduling and custom stops (e.g., Arusha markets or Moshi coffee farms).
Airport Transfers
- JKIA → Arusha/Moshi: $30-80 shared, $150+ private; meet-and-greet included.
- KIA (Kilimanjaro) → Arusha/Moshi: $30; 24/7 flight tracking.
- Arusha Airport → City: $20; quick 20-minute transfer.
Safari Van & Landcruiser Hire
- 4×4 Customized Vans: 7-8 seats, roof hatch for game viewing, experienced driver/guide.
- Daily Rate: $180-250 (fuel included); routes to Serengeti, Ngorongoro, Maasai Mara.
- Add-Ons: Picnic lunches, park fees, or guided tours ($50-100 extra).
Private Charter Bus Hire
- 8-33 Seater Coaches: $400+ per vehicle; for conferences, weddings, or climbing groups.
- Hourly Rates: $100/hour for minivans; ideal for Arusha city tours or Moshi excursions.
All services include professional drivers with public permits, eco-friendly vehicles, and 24/7 roadside assistance.
Detailed Shuttle Schedules and Fares
Arusha contact Impala Shuttle operates twice daily, ensuring flexibility for early birds and afternoon travelers.
Nairobi to Arusha Shuttle
Departure: 07:00 AM & 01:30 PM from JKIA, Parkside Hotel, or Silver Springs.
Route: Via Namanga border (5 hours total).
Drop-Offs: Impala Hotel, Kijenge Supermarket, or Arusha Airport.
Fares: $30 one-way, $60 return; includes free pickup within 3km.
Nairobi to Moshi Shuttle
Departure: 07:00 AM & 01:30 PM from Nairobi.
Route: Namanga → Arusha → Moshi (6.5 hours).
Drop-Offs: Springlands Hotel, Kibo Hotel, or Moshi town center.
Fares: $35 one-way, $70 return.
Nairobi to Marangu Shuttle
Departure: 07:00 AM & 01:30 PM from Nairobi.
Route: Namanga → Arusha → Moshi → Marangu (7 hours).
Drop-Offs: Marangu Hotel or climbing trailheads.
Fares: $80 one-way, $150 return; trailers for gear available.
Return Schedules
Arusha to Nairobi: 06:00 AM departure.
Moshi to Nairobi: 10:00 AM departure.
All shuttles feature AC, Wi-Fi, and entertainment; private options add flexibility.
Our Fleet: Comfort Meets Versatility
Our fleet for private transfers Arusha Moshi is designed to deliver luxury and reliability across Tanzania and Kenya’s diverse terrains. Each vehicle is maintained to high safety standards, with eco-friendly fuel options and 24/7 roadside assistance.
Saloon Cars (1-4 Passengers)
Sleek and efficient, ideal for solo travelers or small groups. Features include AC, plush seating, and border-ready documentation for quick transfers.
Minivan (1-13 Passengers)
Spacious with reclining seats, Wi-Fi, and child seat options. Perfect for families or medium groups traveling to Moshi or Marangu.
Coaches & Buses (25-45 Seaters)
Luxury buses for large groups, equipped with entertainment systems, generous luggage space, and onboard amenities for conferences or group tours.
Free Hotel Pickups: A Complete Guide
Arusha contact Impala Shuttle prioritizes convenience with free pickups from Nairobi’s top hotels within 3km of our main points (Parkside, Silver Springs, JKIA). This service covers over 20 properties, ensuring you start your trip relaxed.
Nairobi Hotel List (Free Pickup Zone)
- CBD & Upper Hill: Nairobi Serena Hotel, Hilton Nairobi, Intercontinental Hotel, Fairview Hotel, Norfolk Hotel, New Stanley Hotel, Best Plus Meridian Hotel.
- Westlands & Hurlingham: Kempinski Villa Rosa, Golden Tulip Westlands, The Strand Hotel, Amber Hotel.
- Airport Area: Parkside Hotel, Silver Springs Hotel, Eka Hotel Nairobi, Sentrim 680, Boulevard Hotel, Safari Park Hotel, Windsor Golf Hotel.
- Other: The Boma Nairobi, Nairobi Safari Club.
For hotels outside 3km (e.g., Windsor Golf Club), add $10-20 for private pickup. In Arusha, free drop-offs at Impala Hotel, Kijenge Supermarket, or Arusha Airport.
Namanga Border Crossing: What to Expect
Crossing from Kenya to Tanzania via Namanga is straightforward with Arusha contact Impala Shuttle. The 30-45 minute stop includes passport stamping and visa processing ($50-100 USD cash; e-Visa recommended for speed). Our drivers handle forms and luggage, while you relax with complimentary water. Tips: Carry passport copies, yellow fever certificate if required, and small USD bills. For Loitokitok alternative, add $20 for the scenic route.
Safari and Adventure Add-Ons
Enhance your shuttle with Arusha contact Impala Shuttle‘s partnerships:
- 4×4 Landcruiser Hire: $180/day with driver/guide for Serengeti safaris.
- Kilimanjaro Climbing Packages: Transfers + guided treks from $1,200.
- Arusha Cultural Tours: Market visits or Chagga village experiences, $50.
Book Your Private Transfer Today
Ready to experience the best in private transfers Arusha Moshi? Fill out our simple booking form, and we’ll confirm your transfer within 24 hours via email, SMS, or WhatsApp. Your information is secure and used solely for booking purposes.
What Our Travelers Say
Real Journeys, Real Stories: Why Travelers Trust Arusha Contact Impala Shuttle
After a long flight, Arusha contact Impala Shuttle had my driver waiting at JKIA with a sign. The clean 25-seater bus had strong AC and Wi-Fi—the 5-hour ride to Impala Hotel felt like first class!
Dr. Elena Mwangi
Nairobi-based Physician
Our climbing group of 12 booked a private minivan via WhatsApp. Arusha contact Impala Shuttle coordinated pickups from three hotels, handled Namanga smoothly, and provided trailers for gear. Arrived at Springlands ready to hike!
Marcus Lee
Adventure Tour Guide, UK
Frequently Asked Questions
Where is the Impala Shuttle office in Arusha, and what facilities does it offer?
The office is located in brac headquaters near round abour, simeon road. Facilities include a dedicated booking counter for instant reservations, free high-speed Wi-Fi for checking emails or maps, a comfortable waiting lounge with complimentary coffee and tea, a secure payment terminal accepting M-Pesa, credit/debit cards, and cash in USD or TZS, and a live digital departure board showing real-time shuttle updates and estimated arrival times. The office is open 6:00 AM to 7:00 PM daily, with after-hours support via WhatsApp.
Do you offer free hotel pickups in Nairobi, and what hotels are covered?
Yes, Arusha contact Impala Shuttle provides complimentary pickups from any hotel within a 3km radius of our main points: Parkside Hotel, Silver Springs Hotel, or JKIA. This covers over 20 major properties, including The Boma Nairobi, Nairobi Serena Hotel, Hilton Nairobi, Intercontinental Hotel, Fairview Hotel, Norfolk Hotel, Eka Hotel Nairobi, Sentrim 680, Boulevard Hotel, Kempinski Villa Rosa, Golden Tulip Westlands, Nairobi Safari Club, New Stanley Hotel, Best Plus Meridian Hotel, Amber Hotel, The Strand Hotel, Safari Park Hotel, and Windsor Golf Hotel. For hotels outside the 3km radius, a private transfer is available at an additional $10-20. In Arusha, free drop-offs are at Impala Hotel, Kijenge Supermarket, or Arusha Airport.
What are the exact departure times from Nairobi, and how do returns work?
Daily departures from Nairobi are at 08:00 AM and 01:30 PM from JKIA, Parkside Hotel, Silver Springs, or other covered hotels. The Nairobi to Arusha route takes 5 hours, Nairobi to Moshi 6.5 hours, and Nairobi to Marangu 7 hours via Namanga. Return shuttles depart Arusha at 08:00 AM and Moshi at 6:00 AM, arriving Nairobi by afternoon or evening. Schedules are fixed but flexible for private bookings—contact us for adjustments.
How do I make payment for my shuttle booking?
Payment is straightforward and secure. Use M-Pesa (paybill number provided upon confirmation), credit/debit card via our secure online link, bank transfer for group bookings, or cash in USD or TZS at the office or upon boarding. Receipts are issued instantly via email or WhatsApp. No hidden fees—fares cover free pickups, luggage allowance, and border assistance.
Can I change or cancel my booking, and what is the policy?
Changes are free up to 6 hours before departure—simply WhatsApp +254 710 354 845 with your booking reference. Cancellations made 24 hours in advance receive a full refund. For shorter notice, we offer 50% credit toward future trips. Arusha contact Impala Shuttle understands travel plans change, so we make it easy to adjust without penalty.
Do you provide child seats or accessibility options?
Absolutely—complimentary child seats and booster seats are available upon request; specify ages during booking. Wheelchair-accessible minivans with ramps are offered for an additional $20, ensuring everyone can travel comfortably. Arusha contact Impala Shuttle is committed to inclusive travel for families and travelers with mobility needs.
What is the luggage policy, and can I bring extra gear?
Each passenger is allowed one large bag up to 23kg and one hand luggage item. For climbers, safari enthusiasts, or groups with extra gear (e.g., tents, hiking equipment), trailers are available at a small fee of $10-20—discuss during booking. Our 25-seater buses have ample undercarriage storage, and private vans offer even more space.
How does the Namanga border crossing process work?
The Namanga crossing takes 30-45 minutes for passport stamping and visa processing ($50-100 USD cash; e-Visa recommended for speed). Our drivers handle forms, luggage, and queues, while you relax with complimentary water. Tips: Carry passport copies, yellow fever certificate if required, and small USD bills for fees. The scenic drive along the border offers glimpses of savannah wildlife, making it a mini-adventure. For Loitokitok alternative, add $20—ideal for avoiding crowds.
Are your shuttles suitable for groups, families, or special events?
Our 25-seater public shuttles are family-friendly with child seats on request, while private charters (8-33 seats, $400+) are perfect for corporate conferences, weddings, or climbing groups. For events, hourly rates ($100/hour) include entertainment systems and restrooms. Arusha contact Impala Shuttle has transported church groups, film crews, and diplomatic delegations, ensuring tailored experiences.
Get in Touch
Plan your private transfer with Impala Shuttles today! Reach our teams in Nairobi or Arusha/Moshi
Travel Arusha to Moshi with Ease
With Arusha contact Impala Shuttle, your private transfer from Arusha to Moshi is more than just a ride—it’s a tailored journey crafted for comfort, safety, and convenience. From our luxury fleet of saloon cars, minivans, and 4×4 Landcruisers to our professional, border-trained drivers, we ensure every trip is seamless and personalized to your needs. Whether you’re a solo traveler, a family, or a group heading to Moshi’s Kilimanjaro trails or Arusha’s safari hubs, book your private shuttle today with Arusha contact Impala Shuttle and explore Tanzania with confidence!